Simply Done Right Service Pledge

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Our Commitment to You

The Simply Done Right Service Pledge is our commitment to you to make your business more profitable by gong the extra mile in your dealings with McClung-Logan. Whether you are buying a new or used machine, renting equipment, ordering a part, or having your machine serviced, we have always been and will always be completely transparent in our dealings with you. If a mistake was made on our part that negatively impacts your business, we will do what it takes to correct the situation. We strive to develop long-term relationships with our customers because your success is also our success.

Experience the difference that comes from working with a true equipment partner who is dedicated to your success and profitability. We are your team behind the handshake. This pledge gives you peace of mind that you’ll have a dedicated partner that is truly invested in your business:

  • We’re available to assist you 24/7.
  • We communicate in any way you prefer (phone, text or email).
  • We’ll get your equipment or parts to you as quickly as possible, and we have the extensive inventory to deliver on this promise.
  • We maintain our equipment with a committed and manufacturer-trained service team.
  • We work hard to minimize your downtime and will provide loaner equipment whenever possible while yours is in the shop.

Questions?

McClung-Logan Equipment Company has ten conveniently located full-service branches across the Mid-Atlantic region. Whether you would like information regarding sales, rentals, parts or service, our EXPERIENCED TEAM is ready to assist with all of your equipment needs.

Hours Of Operation:
Business Hours (M-F): 7:00 am – 5:00 pm
Equipment Pick-Up and Delivery Hours (M-F): 7:30 am – 3:30 pm
After hours available by appointment.

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